Privacy Policy
At Thokkukadai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. Data Collection
We may collect the following personal information:
- Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through trusted payment gateways)
This information is collected when you:
- Place an order
- Create an account
- Contact our customer support
- Subscribe to newsletters or promotional updates
- Interact with our website
2. Usage of Information
Your personal information is used to:
- Process and deliver your orders
- Provide customer support
- Improve our products and services
- Send order confirmations and shipping updates
- Send promotional offers and newsletters (only with your consent)
- Enhance your shopping experience
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Third-Party Sharing
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third-party service providers, including:
- Secure Payment Gateway Providers
- Shipping & Courier Partners
- Technology and Hosting Service Providers (when required)
These partners receive only the information necessary to perform their services and are required to maintain the confidentiality of your data.
5. Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic and user behavior
- Enhance website functionality and performance
You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Your Rights
You have the right to:
- Access your personal information
- Update or correct your personal details
- Request deletion of your personal data (subject to applicable legal requirements)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
Any updates will be published on this page. Continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Thokkukadai
Customer Support
📞 Phone: +91 90258 65011
📧 Email: franchise@thokkukadai.com
🌐 Website: www.thokkukadai.com